Data Deletion Policy

1. Your Right to Delete Data

At GetSauda, we respect your right to control your personal data. You may request the deletion of any personal information we have collected about you at any time. This includes data collected through our website, WhatsApp communications, and any other channels.

2. What Data Can Be Deleted

Upon receiving a valid deletion request, we will delete the following data associated with your account:

• Personal contact information (name, email, phone number).
• WhatsApp conversation history stored on our systems.
• Any preferences or profile data you have provided.
• Usage and analytics data linked to your identity.

3. How to Request Data Deletion

You can request deletion of your data by any of the following methods:

• Email: Send a request to privacy@getsauda.com with the subject line “Data Deletion Request.”
• WhatsApp: Send us a message on WhatsApp requesting data deletion.

Please include sufficient information to verify your identity (e.g., your name, email, or phone number associated with your account) so that we can process your request.

4. Processing Timeline

We will acknowledge your deletion request within 5 business days and complete the deletion within 30 days of receiving your request. If we need additional time or information, we will notify you.

5. Exceptions

In certain cases, we may be unable to delete some or all of your data due to:

• Legal obligations requiring us to retain certain records (e.g., tax, accounting, or regulatory requirements).
• Ongoing disputes or claims where the data is relevant.
• Fraud prevention and security purposes.

If an exception applies, we will inform you of the specific reason and delete the remaining data that is not subject to the exception.

6. What Happens After Deletion

Once your data is deleted:

• Your personal information will be permanently removed from our active systems.
• You will no longer receive any communications from us via WhatsApp or other channels.
• Backup copies may take up to 90 days to be fully purged from our systems.
• Anonymized or aggregated data that cannot identify you may be retained for analytics purposes.

7. Third-Party Data

If your data has been shared with third-party service providers as described in our Privacy Policy, we will make reasonable efforts to notify those parties to delete your data as well.

8. Contact Us

If you have any questions about this Data Deletion Policy or need assistance, please contact us at:

GetSauda
Email: privacy@getsauda.com
Website: getsauda.com